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Error fix

Mods failing to download, or downloading slowly

Deadlock Mod Manager downloads mods straight from GameBanana. When a download fails, it's GameBanana, your network, or something on your PC blocking the file. The app can tell you which.

Deadlock Mod Manager, on a mod card or in Downloads
Failed to download

Start with the built-in check

Open Settings and click Diagnose connection. It tests your internet, DNS, our API and GameBanana one by one, and each failed check comes with a "How to fix" hint.

  • GameBanana fails, everything else passes: the problem is on GameBanana's side or between you and it. Wait, or turn off your VPN.
  • Everything fails: your connection, firewall or DNS is blocking the app. Allow Deadlock Mod Manager through your firewall and antivirus.
  • Everything passes but downloads still fail: the file can't be saved. Check free disk space and the error message below.

Common messages and fixes

  • GameBanana rate limit reached / Too many requests (HTTP 429)

    Wait for the retry time shown, then try again. Download mods a few at a time rather than queueing dozens at once.

  • GameBanana is unavailable / Server error (HTTP 5xx)

    GameBanana is down or overloaded. This often happens right after a Deadlock patch. Try again later; nothing on your side needs fixing.

  • GameBanana refused automatic requests / Access denied (HTTP 403)

    GameBanana's protection is blocking your connection. Turn off any VPN or proxy and retry. If it persists, open the mod on GameBanana in your browser to check it loads.

  • Network error / can't be resolved

    Your connection or DNS is failing. Run Diagnose connection, then try switching DNS to 1.1.1.1 or 8.8.8.8 and flushing it with ipconfig /flushdns.

  • Download failed: … (os error 5) / File write failed

    The file downloaded but couldn't be saved. Antivirus or folder permissions are blocking the app.

    Fix os error 5

Download stuck or very slow?

  1. Cancel the download, remove the mod with its trash icon and add it again.
  2. Turn off VPNs, proxies and "download accelerator" tools while downloading.
  3. Try again outside the rush right after a Deadlock patch, when GameBanana is busiest.
  4. Check our status page. If everything is up and it still fails, share your Diagnose connection results on Discord. The Copy results button puts them on your clipboard.

Questions

Why does Deadlock Mod Manager say Failed to download?

Mods are downloaded straight from GameBanana. The download fails when GameBanana is down or rate-limiting you, when antivirus, a firewall or a VPN blocks the connection, or when the file can't be written to disk.

Why are mod downloads so slow?

Download speed depends on GameBanana's file servers and the route between you and them. Large mods and busy hours after a Deadlock patch are slower. Turning off a VPN or proxy often helps; the app itself doesn't limit speed.

What does GameBanana rate limit reached mean?

You sent too many requests in a short time, usually by downloading many mods at once. Wait for the number of seconds shown in the message, then retry.

Is Deadlock Mod Manager down?

Check the status page at deadlockmods.app/status. If our services are up, use Diagnose connection in the app's Settings to see whether GameBanana or your network is the problem.

Related guides

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